full-timeCollegeChalo
Customer Support Executive
Bengaluru, Karnataka
fresher
full-time
INR 250,000 - 400,000
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About the Role
Be the first point of contact for students and parents reaching out to CollegeChalo. Resolve queries, assist with the platform, and ensure a delightful customer experience.
Responsibilities
- Handle student queries via phone, chat, and email
- Resolve issues related to applications, colleges, and platform usage
- Escalate complex issues to the relevant team
- Maintain knowledge base and FAQ documents
- Achieve customer satisfaction targets
Requirements
- 0-2 years of customer support experience
- Excellent communication in English and Hindi
- Patience and empathy in dealing with students/parents
- Basic computer skills
Job Details
Department:CollegeChalo
Location:Bengaluru, Karnataka
Type:full-time
Experience:fresher
Salary:INR 250,000 - 400,000
Posted:25 Mar 2026